First Caribbean International Bank
2016/2017 Learning and Development
LCI expertly designed, developed, and delivered a 6-month curated Learning & Development programme across 7 cohorts, to Senior leaders at First Caribbean International Bank. Facilitated by by LCI’s Managing Director, Marsha Lewis; these sessions included content by Harvard Manage Mentor program, as welll as various customised assessments, projects and case studies. The world class materials and delivery was designed to equip First Caribbean’s Senior Leadership team with essential skills to deliver exceptional leadership.
Location: Caribbean Regional
Republic Bank EC IT Conversion Change Management
2020 Change Management
LCI provided specialist Change Management advisory services to Republic Bank Eastern Caribbean during their transition towards the implementation of Phoenix as its core banking application. LCI’s expertise was welcomed and well utilised in the behavioural and communications components of this change, as well as on system and process components when required. During this engagement, LCI administered a Change Impact Analysis and crafted a change management plan with the project team, created a Stakeholder Heat Map, and established the engagement strategy.
Cave Shepherd Group Strategy
2021 Strategic Plan Development Session
LCI successfully led business planning sessions with Cave Shepherd Group to facilitate meaningful and provocative conversations pertaining to the future business model of the brand, emerging opportunities, and strategic priorities. LCI chaired these discussions driving towards a strategic outcome, to ultimately create an action plan incorporating the inputs and feedback from participants and key stakeholders. Following the planning session, LCI presented the Final Strategic Retreat output.
ANSA Bank Change Management
2023 Cultural Integration/Change Management
In 2023, LCI expertly provided Change Management services to ANSA Bank Ltd. In the transition towards their One Bank mandate. This mandate required the blending of two independent company cultures; hence the decision to invite independent change management practitioners, to ensure it ran smoothly. During this engagement, LCI developed and oversaw the implementation of Change Management plans, worked with the Senior Leadership team to articulate the vision for One Bank to its stakeholders, while training the team in conflict and resistance management.
Location: Trinidad and Tobago