Title: Chief Compliance Officer
Work Type: Permanent
Industry: Banking & Financial Services
Work location: Hybrid (remote and in-office) – Applications open to Caribbean (CARICOM) residents
Role Overview: The Chief Compliance Officer (CCO) will lead the organisation’s Compliance function, setting the strategic direction to ensure alignment with enterprise-wide and global compliance standards. This role is responsible for developing and managing a robust regulatory compliance framework, ensuring adherence to all applicable laws and guidelines across jurisdictions.
Key responsibilities include overseeing the Regulatory Compliance Management (RCM) framework, establishing effective controls and processes, and providing independent oversight through a comprehensive compliance examination program. The CCO will also lead compliance analytics and reporting, oversee investigations of compliance breaches, and provide regular updates to senior leadership and the Global CCO.
The ideal candidate will champion a strong compliance culture by collaborating closely with senior leaders, regulators, and stakeholders. They will continuously enhance compliance training, governance, and risk controls to minimise regulatory risk and foster an ethical, customer-focused environment.
Key Responsibilities:
- Leads the development and execution of enterprise-wide compliance strategies and programs, ensuring alignment with global standards. Drives proactive adaptation to emerging regulatory trends through transformational leadership, maintaining a strong compliance posture and effective management of regulatory obligations across the organisation.
- Leads the development, implementation, and continuous enhancement of the regulatory compliance framework, ensuring effective management of compliance risks and adherence to all applicable laws, regulations, and global standards.
- Leads the design and execution of the annual compliance program, including examination plans, metrics, and reporting to senior leadership, the Board, and the Global CCO, to strengthen Regulatory Compliance Management controls and support informed, transparent decision-making.
- Leads proactive engagement with regulators, monitoring and responding to regulatory changes to ensure alignment with evolving requirements, strengthen regulatory relationships, and embed a culture of compliance across the organisation.
- Oversees the business’ privacy and governance framework, ensuring compliance with data protection laws through effective policies, processes, and training to minimise risks of data breaches, penalties, and reputational harm.
- Provides expert compliance guidance and oversight to the business, leading the development and delivery of training programs that promote understanding of regulatory requirements, reduce risk, and strengthen operational integrity.
- Leads the development and maintenance of robust compliance reporting and analytics, providing data-driven insights and automation tools to enhance decision-making, strengthen compliance effectiveness, and ensure transparent reporting to senior leadership, the Board, and the Global CCO.
- Leads the design and oversight of quality control mechanisms, translating insights into actionable recommendations to enhance operational efficiency, strengthen compliance oversight, and support governance, audit, and continuous improvement initiatives.
- Leads and oversees compliance officers, ensuring adherence to all policies while fostering leadership accountability and promoting a strong risk management culture across the organisation.
- Holds authority over compliance personnel and processes, including hiring, performance management, compensation, and disciplinary actions, while implementing process improvements to ensure regulatory compliance and effective management.
Qualifications & Experience:
- Bachelor’s degree in Business, Law, or a compliance-related discipline; Master’s or professional certifications (e.g., ILA, FIBA) preferred.
- Minimum 10 years’ experience in legal, risk management, compliance, or regulatory roles, including at least 8 years at a senior management level in a financial institution, regulator, or combination thereof.
- Strong knowledge of regional and international regulatory frameworks, including global privacy laws (e.g., GDPR, CCPA), with the ability to interpret trends and translate requirements into operational practices.
- Proven experience in developing, implementing, and overseeing compliance policies, procedures, and risk management programs.
- Skilled in navigating complex, matrixed organisations, balancing competing priorities, and aligning local and global objectives.
- Excellent stakeholder management, collaboration, and relationship-building skills across multi-stakeholder environments.
- Strong understanding of compliance risk assessment, enterprise risk alignment, and governance, with the ability to provide clear guidance on complex regulatory issues.
- Experience managing privacy incidents, data subject rights, and ensuring adherence to privacy governance frameworks.
Key Competencies:
- Client Orientation
- Change Adaption
- Solution Orientation