Lead Consultant, Programme Management
Ms. Baptiste has held Lead Project Management and Oversight responsibility for several IT and Telecommunications projects both locally and regionally. Her core competencies include strategic planning, project and process management, business development and enterprise solution sales.
As a motivated and versatile Telecommunications and IT Professional combining experience with professional certification and training, she adds great value, ensuring that project delivery meets stated objectives. She brings with her sound technical knowledge and over twenty (20) years of deep experience working with regional governments, small and mid-sized businesses firms and Enterprises.
Ms. Baptiste has functioned in a number of roles including support engineer, project manager, people change manager, sales director and general manager for large, medium and small sized enterprises in the telecommunications and IT fields. She has implemented a broad spectrum of solutions from banking technology upgrades, credit card solution implementation, regional police services infrastructure implementation, education sector ICT deployment and many more. Her attention to detail helps ensure that quality and consistency form a significant part of the customer experience.
Ms. Baptiste holds an MBA in Sustainable Business, a BS in Electronic Engineering, and is currently pursuing the certified project management (PMP) designation with the Project Management Institute (PMI).